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Privacy Policy

Privacy Policy

At Vangoe.com, we value privacy. This policy explains our privacy practices for Vangoe.com.com. This policy is a part of our Terms.. By visiting Vangoe.com, you consent to our use of your personal information in the ways set out in this policy and in our Terms. This policy only applies to Vangoe.com’s Site and services. We are not responsible for the content or the privacy policies of any third-party websites or apps. Vangoe.com’s Terms require all account owners to be at least 18 years of age (or you may only use our Services under the express written permission and supervision of a parent or legal guardian), therefore, this policy does not discuss use of our Site or services by minors.

Information Collected or Received

To use our platform, you will need to provide us with a valid email address and you may be able to choose a username. Depending on the services you choose, we may collect additional information, for example: billing or payment information, a telephone number, and a physical address. Your username is publicly displayed and connected to your Vangoe.com activity. Others may see completed sales number, your feedback, related photos, your limited profile information; items you listed for sale and policies.

Uses and Sharing

We use the information that we gather from you users in a number of ways. For example, if you purchase an item, we’ll share your shipping information with the seller; we use data analytics for targeted online and offline marketing; and of course, we use your email address to communicate with you. We may also partner with service providers and other third parties that collect, use, and analyze information about Vangoe.com members and visitors. Vangoe.com will not sell or disclose your personal information to third parties without your consent, except as specified in our Privacy Policy.We’ll communicate when we make changes to our Privacy Policy as described below.

Information Collected or Received

As an Vangoe.com member you are required to provide a valid email address at registration and you may be able to choose a username or alias that represents your identity on Vangoe.com.Depending on which services you choose to use, Vangoe.com may require additional information to provide the service, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. Your username, Vangoe.com ID or alias is publicly displayed and connected to your Vangoe.com activity. Other people may see the date you joined, your completed sales number, your feedback, limited profile information, and items listed for sale.

Vangoe.com automatically receives and records information from your browser or your mobile device when you visit Vangoe.com or use the Apps, such as your IP address or unique device identifier, cookies and data about which pages you visit on Vangoe.com or on the Apps. This information helps us to prevent fraud and keep Vangoe.com secure, analyze and understand how Vangoe.com works for members and visitors, and provide a more personalized experience for members and visitors. For more information about online tracking tools please contact us.

Choice & Control

We know that members of our community value having control over their own information, and therefore Vangoe.com gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you. For various reasons, Vangoe.com may send you messages about our services or your activity. Some of these messages are required, service-related messages for members (such as account messages or legal notices). If you no longer wish to use Vangoe.com’s services or receive service-related messages, then you may close your account. Email us to learn how to close your account.

Messages from Vangoe.com

On occasion, Vangoe.com will contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. Vangoe.com may contact you by telephone to provide member support or for transaction related purposes. Additionally, Vangoe.com may send you an SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features you may find of interest. You may update your contact preferences in your account settings. Some messages from Vangoe.com are service-related and required for members. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, and correspondence with Vangoe.com’s support team. You may not opt out of receiving service-related messages from Vangoe.com, unless you close your account.

Information Uses, Sharing & Disclosure

We respect your privacy. Vangoe.com will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy. We generally use the information to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting.

Vangoe.com limits access to your personal information by Vangoe.com personnel to those whom we believe reasonably need that information to provide products or services to you or in order to do their jobs.

As part of the buying and selling process, Vangoe.com will facilitate the sharing of information between the two members involved in the transaction, such as the other Vangoe.com member's email address, shipping address, and payment information. By making a purchase on Vangoe.com you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. As described in Vangoe.com's Terms of Use, you have a limited license to use that information only for Vangoe.com-related communications or for Vangoe.com-facilitated transactions. Vangoe.com has not granted you a license to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Vangoe.com member to your email or physical mailing list or misuse any member’s personal information. Remember that you need to comply with all relevant legal rules when you use Vangoe.com. This includes applicable data protection and privacy laws which govern the ways in which you can use another Vangoe.com member’s information.

Vangoe.com may release your personal information to a third party in the following circumstances: to protect, establish, or exercise our legal rights or defend against legal claims; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Vangoe.com's Terms of Use.

Vangoe.com may share demographic information with business partners, but it will always be aggregated and anonymized, so no personal information is revealed.

Vangoe.com may engage third party companies and individuals (such as payment processors, research companies, analytics and security providers) to help provide our services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Vangoe.com not to disclose or use your information for other purposes.

Security

The security of your personal information is important to us. Your Vangoe.com account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our services. Vangoe.com encrypts sensitive information (such as credit card numbers) using secure socket layer technology (SSL). Vangoe.com follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Vangoe.com receives it. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

Vangoe.com will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want Vangoe.com to use your information to provide you services, you may close your account. Vangoe.com will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly.

Privacy Policy Changes

We may update this policy from time to time. If we believe that the changes are material, we’ll definitely let you know by doing the following. Posting the changes on Vangoe.com and sending you an email or message about the changes. That way you can decide whether you want to continue using Vangoe.com. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of Vangoe.com, following the changes constitutes your acceptance of the updated policy.

Contact Vangoe.com

If you have questions or suggestions about personal information you can contact Vangoe.com’s Support team by sending an email to contact@vangoe.com